July 2010 Update

Moving Collections Project
The Moving Collections project has reached the end of Phase 1. That is, the Q – R books on the 2nd floor have been relocated to the northwest corner of the floor (in the former red-carrel area). Now, the classification sequence is Q – Z in that area. Hooray!

Phase 2 has begun which means that the government publications are being moved to 2nd floor, in the former Q – R area. In other words, the government publications will be located outside of Archives. Once gov pubs are moved, the current and bound journals will be moved into the former gov pubs area on 1st floor, next to the Computer Commons.

Thanks to all who have worked hard to make these moves possible - Special Projects, Shelving, Becky, Collection Development, Technical Services, and others). The result will be a vibrant collection surrounded by increased quiet study areas. Library maps are in the process of being updated.

When these phases of the Moving Collections project are complete, we will have a Party!


Subject Teams - Planning for Fall Goals

Members of the Subject Teams (Arts, Humanities & Architecture; Professional Studies; Socials Sciences; and Sciences) are updating individual professional plans and focusing on creating Team plans. We have also created a new Academic Support Team (to focus on non-disciplinary based campus collaborations). Meeting several newly defined goals will necessitate changes in Research Help and IM scheduling, in approach to the instruction strategic goals, and in how the Reference and Instruction departments are organized. To help us accomplish these goals, beginning August 1, the Reference and Instruction Librarians*, Bill Tietjen, and Tobey Stein will begin reporting directly to Cindy Hashert. The bibliographers*, Mary Dodge, Gayle Bradbeer, and Judith Valdez will continue to report directly to Cindy.

For more information on this topic, you are welcome to take a look at the intranet under the ERI/Subject Teams headings.

*see next entry for how these job titles are changing.

Librarian Title Changes

To more effectively communicate the scope of our jobs to the campus faculty and students, we have made a few changes in librarian job titles.

The Reference and Instruction Librarian title has changed to Research and Instruction Librarian.In some circumstances, the librarian will add their subject areas to their title.

The Bibliographer title has changed to Collection Development Librarian. If the Collection Development Librarian has a minor, that description may be added to their title. For example, Ellen Metter's title is Collection Development and Research Librarian. In some circumstances, the Collection Development Librarians will add their subject areas to their titles.

Collections Moving

As reported on May 18, collections in the Library are on the move!

Mohamed and the Shelving unit have been busy shifting the G's and H's to make room for a new student study area on the south side of the 2nd floor. The Shelving unit has completed a shift of the J-K's to make room for the repatriation of scores currently housed in PASCAL. This extra room will also allow us to stop using the very top and bottom shelves for the scores, thus making them easier to access for our student (not to mention, easier for us to shelve).

Shifting of the S-Z's has begun as well. After our contractor, PSI, moves some of the emptied H shelving to the front of the S's, they will begin moving the Q-R's in front of the S's...therefore, the "red" carrels will be displaced by the Q-R books.

ERI SERVICES UPDATE. May 18, 2010

Move of Collections
User Conduct Policy and Next Steps
Stairwells
IDS Staffing/Work Area
Signage

Move of Collections

We have a number of Summer projects on tap, one of which involves the carrying capacity project and the Learning Commons. For many months folks in Government Publications, in Special Projects, in Collection Development, and in Technical Services have been involved in the carrying capacity projects. We have been analyzing collections, identifying materials duplicated by electronic resources, and looking for zero-use or little-used resources. The results of this process includes creating sharper in-house collections, sending little-used materials to PASCAL, and opening up learning spaces for both quiet and collaborative study and research on 1st and 2nd floors.

Becky and Cindy H met with AHEC and PSI today to discuss how PSI will help move some of our collections in July. We have written a phased plan for the moves and will use this to get a quote from PSI. Basically, as we have discussed in previous ERI meetings, we will move Gov Pubs to the 2nd floor in the Q-R area; move the Q-R's to the beginning of the S's; potentially move the current and bound journals to the former Gov Pubs area. We are attempting to do this while preserving quiet study on 2nd floor and creating additional collaborative spaces on the south side of the 1st floor. More information to follow.


User Conduct Policy and Next Steps

We reviewed the User Conduct Policy at an ERI Services meeting on May 18, 2010. The revised policy is on the intranet at http://intranet.auraria.edu/wiki/index.php/User_Conduct_Policy_Draft_May_18%2C_2010

The policy will next go to Shared Leadership and then will be reviewed by UCD legal counsel. There is an ERI commitment to enforcing the rules of the policy on a consistent basis and with the involvement of everyone in the Library. Further, there is a commitment to reporting problems by writing incident reports that needs to be a Library-wide commitment as well.

Next steps for vetting and enforcing our User Conduct Policy:

1. Need assurance that UCD legal counsel, the AHEC Police, and our Administration will back us up in the enforcement of these rules.

2. Need to have everyone in the Library participate in this enforcement.

3. Need to create "scripts"; that is, language that might be useful in speaking with violators.

4. Need to establish a system in which all of our Library employees feel safe in approaching people who are infringing on the rules. It is our belief, that after a period of concerted enforcement, some behaviors will be modified and infractions will become less frequent. Therefore, we want to

- Establish a "schedule" in which employees, accompanied by a security guard, will walk through the building looking for violations, inform the individual(s) when their conduct violates our policy,give them a copy of the policy, tell them they must cease the conduct or leave. Non-compliance on the part of the individual will result in the employee filling out an incident report and the security guard handling the removal of the individual. This enforcement activity will apply to all Library employees. For some period of time (2 months?), the security guard will need to work sufficient day-time hours to ensure that this is a Library-wide enforcement effort. After this time, the security guard's hours would be primarily nights and weekends.

and/or

- Establish a "schedule" in which a team of employees (2 people?) will walk through the building looking for violations, inform the individual(s) when their conduct violates our policy,give them a copy of the policy, tell them they must cease the conduct or leave. Non-compliance on the part of the individual will result in the employee calling the AHEC Police and filling out an incident report. This will apply to all Library employees (and Diane cannot be on every team :-)

5. Need to determine best means for advertising this policy and perhaps our intention to renew enforcement efforts:

1) We will remove the old policy and potentially replace with the highlights of this policy when approved.

2) Suggestion to make 4 big, poster size signs and put at the front door, by the back 2 stairwells, in the Shelving area on 2nd floor.

3) Suggestion to create a "static" digital sign at the front door. This could be a large size LCD screen that flips through 5 announcements: welcome message; user conduct policy; library map; hours; and desk services (or "what's new" or whatever). The LCD screen could be one side of a "kiosk", the other side of which is the Self Check machine.

4) Suggestion to pick "infraction spots", such as the restrooms and under the stairs, to mount the rules.

Stairwells

We are seeking a quote on the cost of "enclosing" the area under the stairwells.

IDS Staffing/Work Area

The plans for improving the Library have really gained traction. Creating the Ask Us, Tech Help, and Research Help, the painting, the signage, the Architecture class projects, Mary S's advocacy, etc. have caught the attention of the campus administrators and campus planners. Great news for our future building improvements. It does mean that the plans we had for the creation of the IDS Staffing/Work area will be delayed while the planning and the fund raising progresses. Therefore, the "circ" staff currently living in room 129 will be moving over to the IDS (old Reserves/Media area) without the benefit of the beautiful modular walls that we had picked out...we have to wait a while for that...but just think of those beautiful windows you will have!


Signage

We are still expecting the brushed aluminum signs and the plexiglass signs for the service areas on the 1st floor...Becky continues to work with AHEC on this.

We have removed the New Auraria Library poster/exhibit in the front of the Library and the Communications Committee, Amy, Mary D, and others are working on a replacement describing what will be new for Fall 2010.

Information on emergency Auraria Library access

In addition to Skyline (http://skyline.ucdenver.edu) which is housed inside the Library and to miscellaneous databases that are outside the Library it would also be useful for the rest of us to bookmark the following. (And to have direct links on the public PCs to these resources … if they aren’t already there.)

LibGuides** (http://guides.auraria.edu/) which is housed outside the Library.
Prospector* (http://prospector.coalliance.org/) which is at the Alliance and is housed outside of the Library.
Reserves* (http://auraria.docutek.com/) which is also housed outside of the Library.
Library FYI (http://aurarialibraryfyi.blogspot.com/) which is on Blogspot from Google and therefore is housed outside of the Library.
Interlibrary Loan (https://cudenver.illiad.oclc.org/illiad/logon.html) which is OCLC/ILLiad and is housed outside of the Library.
WorldCat Local at Auraria* (http://aurarialibrary.worldcat.org/advancedsearch/) which is also on OCLC and is housed outside of the Library.

*Reserves, Prospector and WorldCat Local at Auraria rely directly on holdings or checkin/checkout data found in Skyline so if Skyline is not operational then they will work but may not be accurate. In addition Prospector does not include all of the Auraria Library holdings that are listed in Skyline and WorldCat Local.
**LibGuides links to the databases are proxied. The proxy access relies on Skyline so if Skyline is not operational then the links won’t work. If sufficient time lapses and on campus internet access is still available it would be possible to remove the proxy universally. Then database access would be possible from on campus computers.

Usability project info

Here is the link to the whys etc. on the wiki.

http://intranet.auraria.edu/wiki/index.php/Usability_Spring_2010

It has a link to a 'highlevel' timeline at http://intranet.auraria.edu/wiki/index.php/See_the_full_timeline.

Also he now has an email and is definitely willing to take comments and answer questions from any of us, adam dot engelsgjerd at ucdenver dot edu to see when he is available to talk more.

Also his notes from the meeting are posted on the shared drive at file:///\\cudenver.edu\DeptShares\Library\Education_Research_and_InformationServices\Usability\WebsiteUsabilityProjectOverview.pdf

Creating links our student-only resources

Reminder to creators of guides and webpages:

The links to our proprietary resources can and do change at any time and must include the rewrite wrapper to work for students from off campus.

Please check your database links regularly against the master list of working links to the databases and journals that may be found in the ADI or in Skyline.

Thanks all.

ERI UPDATE - JANUARY 14, 2010

Flash -- Reserves/Media Desk closes.

ERI Update January 14, 2010

1.The Ask Us desk will open for business on Friday, January 15. The Reserves/Media desk closed at 5pm Thursday, January 14. The Reserves/Media services will be handled out of the Ask Us desk starting tomorrow.

The Tech Help desk and Research Help service area will open for business on Monday, January 18.

Temporary signs for these changes and moves are on the black exhibit panels and are in place, ready to turn to face the public as soon as we are all ready. The signage company is working on our quote/design for the permanent signs…it should be very exciting. Thanks to Eric, Amy, Mary D, Farhad and Jerry for preparing and hanging these temp signs.

2.Nearly all of the materials have been moved from Reserves/Media to the Ask Us desk. Circ staff will remain in rm 129 until their new offices are created in the Information Delivery Services (IDS) staff and processing area (which is the area vacated by the media shelving). Thanks to the IDS staff for making sure the move went smoothly.

3.The WorldCat Local Implementation team chaired by Gayle and the Web Team took the feedback from our students, faculty, and library employees and created a much improved, updated home page. See the emails that Gayle and Nina sent out earlier today for more information. These changes are now available at http://library.auraria.edu. Wow! This is a great, cooperative outcome that will benefit our customers tremendously.

4.The 2 color scanners have been moved to the corner of the North courtyard area. The microform scanner will be coming soon and the computer for that scanner has already been moved to this area as well…to this new scanner bank.

5.Doug and others are working on moving the Tech Help, Research Help, and Ask Us desk computers today and Friday. They have also relocated the printers and venda-card machine that were formerly in the back of the Computer Commons to the front, making problem resolution by the Tech Help students easier to handle.

6.The purchase of the self-check machines (and RFID) has been quite a process. Since pursuing a sole-source purchase did not work out, the purchase has been submitted to a bid process. If everything works out well, we may have the 2 self-check machines by the end of Feb. Many thanks to Rick B and Denise for tenaciously following through (and using every negotiating tactic in the book) with this complicated, important initiative.

7.Updated print and web versions of the 1st and 2nd floors are available. Thanks to Nina for helping to create and load the map which you may view at
http://library.auraria.edu/info/maps/firstfloor.html.
Mary D is copying the print version of the map which you may also see in this attachment. Thanks to Denise and Nina for creating this print version.

8.A number of new resources have been added recently including Opposing Viewpoints and the full-text of U.S. Congressional hearings (see emails from Collection Development).

9. Several marketing/informational collaterals became available this week that will help us in our work and in communicating with the students and faculty.

SPRING BOOKMARKS –
New Auraria Library bookmarks are in and available for use. If you need some for presentations, communications, etc, these are at the Ask Us desk.
Many thanks to all who participated in revamping the bookmark, especially to Amy.

REVAMPED FLYERS/BROCHURES – See email from the Communications Committee, sent out by Denise. These new pieces include flyers for:
Faculty Overview
Faculty Research Help
Faculty Research Services
The New Auraria Library (color and b&w versions)
Student Services

UPDATED Campus Computer Labs and Textbook Commercial Sources Handouts from Bill.

Pursuing our Strategic Plan goal of establishing a public service model that combines services in a helpful way for students and faculty, recognizes organizational efficiencies and copes with staffing decreases and changes, continues to emphasize research help through f2f/email/IM/phone, and begins to create a learning commons environment that includes a focus on tech help -- has taken the energy, creativity and good-will of everyone of us. I thanked a few individuals in this email, but it truly took all of us in lots of different ways to achieve these fabulous accomplishments.

Let’s party…join your colleagues for an ERI pizza lunch tomorrow from 11:30am-12:30pm in the ELC.

THANK YOU ALL,
Cindy H